Terms and Conditions
PLEASE READ THE FOLLOWING CAREFULLY BEFORE ACCEPTING THESE TERMS AND ACCESSING, USING AND/OR REGISTERING FOR THE ProWorld.ai WEBSITE, PLATFORM OR SERVICES. By creating an Account in ProWorld.ai as an Authorised User and/or by accessing and using the ProWorld.ai Platform or website, www.ProWorld.ai (the “Site”), you accept these Terms of Service (the “Terms”), and you acknowledge that you, on your own behalf as an individual and/or on behalf of your employer or another legal entity (collectively, “you” or “your”), have read and understood and agree to comply with these Terms, and are entering into a binding legal agreement with ProWorld.ai Ltd. and/or, where applicable, one of its group companies or affiliates (“ProWorld.ai”, “us”, “we” or “our”). If you are creating an Account, you are entering into these Terms on behalf of your team, company, organisation or any other entity that you either represent or belong to (the “Organisation”), and you represent and warrant that you have full authority to bind your Organisation to these Terms. If you do not agree to comply with and be bound by these Terms or do not have authority to bind your Organisation, please do not accept these Terms or access or use the Platform. To the extent allowed under applicable law, you hereby waive any applicable rights to require or receive an original (non-electronic) signature or delivery of non-electronic records of these Terms. If you have executed a written contract, service order or other agreement with ProWorld.ai governing your access to and use of the Platform, then the terms of such agreement will govern and will supersede these Terms in the event of any conflict or inconsistency; except for the terms herein that refer to your access to, use of and/or registration for the Site or our Platform, all of which shall remain in effect. All capitalised terms used herein shall have the meanings given for such terms herein. 1.Description of the Service and Site. 1.1. Service. ProWorld.ai is the owner or licensee of the ProWorld.ai platform, a market intelligence solution that enables insights on estimated traffic and usage data for websites and mobile apps which is made available to you on a software as a service (SaaS) basis (the “Platform”) through a web portal on our Site, and includes: (i) the software that you access via the Site; (ii) any other applications, extensions and features, if any, made available or provided to you by ProWorld.ai in connection with the Site or Platform (the “Applications”); and (iii) the trademarks and logos (“Marks”), content, text, documents, descriptions, products, graphics, photos, sounds, videos, and interactive features (together with the Marks, “Content”), contained in or made available through the Site or Platform. 1.2. Site. The Site www.ProWorld.ai is intended to provide you with information about ProWorld.ai and its products, to enable you to purchase a subscription to the Platform and provide subscribers with a web portal to access the Platform and/or download the Applications, if any. 2.Ability to Accept Terms. If you, as an Authorised User, access and use the Site and/or Platform, you represent and warrant that you are at least 18 years old (or 13 years old if you are registering with the supervision of an adult parent or guardian). The Site and/or Platform is only intended for individuals aged eighteen years or older, or thirteen (13) years or older with the supervision of an adult parent or guardian. If you are under 13 years old please do not visit, access or use the Site and/or Platform. If you are between 13 and 18 years of age, then you must review these Terms with your parent or guardian before visiting, accessing or using the Site to make sure that you and your parent or guardian understand these Terms and agree to them. You may not access and use the Platform if you are, and you represent and warrant that you are not, a competitor of ProWorld.ai. 3.Subscription to the Platform. Subject to your compliance with these Terms as an Authorised User, ProWorld.ai hereby grants you a non-exclusive, non-transferable, worldwide, revocable and limited licence to use a limited version of the Platform with the features described on the Site (“Subscription”) to access and use the Platform during the Subscription Period (as defined below). An “Authorised User” means an employee or representative of your Organization who has been supplied with a single user identification and password to access and use the Platform on his/her own behalf or on behalf of his/her Organisation. Your use of the Platform shall be permitted only by employees of your Organization by submitting a request to support@ProWorld.ai indicating the names, business email addresses, primary locations, and related registration information that may be requested of the personnel intended as the Authorised Users. No other use of the Platform not specified in these Terms, including use by any other employees, agents, contractors, consultants, representatives, personnel or other parties or individuals of or on behalf of your Organization or its affiliates or subsidiaries, shall be permitted. ProWorld.ai shall provide you, for each Authorised User, a user name and password for logging into the Platform, following which use of the Platform by each Authorised User shall be enabled. You shall have the right to reassign any of the Authorised Users provided hereunder, from one of the individuals currently specified as an Authorised User to any other employee of your Organisation, by submitting a request to support@ProWorld.ai indicating the name, business email address, and primary location of the person intended as the new Authorised User, provided that: (a) such reassignment and change shall not become effective unless ProWorld.ai provides its consent, which shall not be unreasonably withheld, and (b) you may not reassign any Authorised User more than a total of two (2) times in the aggregate during the Initial Term or any renewal Term of your Subscription. 4.Site Access. We hereby grant you permission to visit and use the Site for your information and personal use only (and, where applicable, the internal business purposes of your Organisation), subject to these Terms and your compliance with applicable law. 5.Licence to Applications. To the extent that you wish to download and install the Applications, if any, you acknowledge and agree that we grant you a non-exclusive, revocable licence to install and use the Applications solely for your personal use (and, where applicable, the internal business purposes of your Organisation). We may modify the Applications from time to time, and you hereby agree that we may automatically install such modifications without first asking for your approval. We are not obligated to support the Applications, and may at any time suspend or terminate your licence and disable the Applications downloaded and/or installed by you. You may not make unauthorised modifications, reverse engineer, disassemble, decompile, or attempt to derive the source code of the Applications. 6.Restrictions. Except as expressly permitted in these Terms, you may not, and shall not allow any third party to: (i) give, sell, rent, lease, timeshare, sublicense, disclose, publish, assign, market, sell, display, transmit, broadcast, transfer or distribute any portion of the Platform, Site or Applications to any third party; (ii) circumvent, disable or otherwise interfere with security-related features of the Platform, Site or Applications or features that prevent or restrict use or copying of any content or that enforce limitations on use of the Platform, Site or Applications; (iii) reverse engineer, decompile or disassemble, decrypt or, attempt to derive the source code of, the Platform, Site or Applications or any components thereof, or create any derivative works of the Platform, Site or Applications, or any part thereof; (iv) present or share the data or information received through the Platform without ProWorld.ai’s prior consent, and in the event such consent was given, present or share such data or information without attribution to ProWorld.ai pursuant to ProWorld.ai’s branding guidelines; (v) use any robot, spider, scraper, or other automated means to access or monitor the Platform, Site or Applications for any purpose, or to copy, access, collect, download, or otherwise obtain data, content or other information from the Platform, Site or Applications; (vi) take any action that imposes or which ProWorld.ai determines, in its sole discretion, may impose an unreasonable or disproportionately large load on the ProWorld.ai infrastructure or infrastructure which supports the Platform, Site or Applications; (vii) interfere or attempt to interfere with the integrity or proper working of the Platform, Site or Applications, or any related activities; (viii) remove, deface, obscure, or alter ProWorld.ai’s or any third party’s identification, attribution or copyright notices, trademarks, or other proprietary rights affixed to or provided as part of the Platform, Site or Applications, or use or display logos of the Platform, Site or Applications without ProWorld.ai’s prior written approval; (ix) use ProWorld.ai’s Marks without our prior written consent; (x) use the Platform, Site or Applications to develop, offer, operate, support or enable a competing service or product; and/or (xi) use the Platform, Site or Applications in any unlawful manner, for any harmful, irresponsible, or inappropriate purpose (including without limitation third-party defamation), or in breach of these Terms, any terms and conditions of any third-party product or service you use, or any agreement you have entered into with any third party. 7.Account. In order to use the Platform and become an Authorised User, you are required to create a personal user account (“Account”). In creating your Account, you acknowledge and agree: (i) to provide accurate and complete Account and login information; (ii) to keep, and ensure that your user Account login details and password are kept, secure at all times; (iii) to remain solely responsible and liable for the activity arising out of any failure to keep your Account details confidential; and (iv) to promptly notify ProWorld.ai in writing if you become aware of any unauthorised access or use of your Account or the Platform. In creating your Account, you further represent and warrant that you were not previously blocked by ProWorld.ai from having an Account or otherwise using the Platform. For further information about our access to or use of that information, please contact support@ProWorld.ai. 8.User Submissions. 8.1. Responsibility. The Site may permit the publishing of certain data, information or content by you and other users (“User Submissions”). You understand that whether or not such User Submissions are published, we do not guarantee any confidentiality with respect to any User Submissions. You shall be solely responsible for your User Submissions and the consequences of posting, publishing or uploading them. We have complete discretion whether to publish your User Submissions and we reserve the right in our sole discretion and without further notice to you, to monitor, censor, edit, remove, delete, and/or remove any and all User Submissions posted on the Site at any time and for any reason. 8.2. Ownership. You, as an Authorised User, represent and warrant that you own or have the necessary rights and permissions to use, and authorise ProWorld.ai to use, all Intellectual Property Rights in and to your User Submissions, and to enable inclusion and use thereof as contemplated by the Site and these Terms. “Intellectual Property Rights” means any and all rights, title and interests, whether foreign or domestic, in and to any and all trade secrets, patents, copyrights, service marks, trademarks, know-how, or similar intellectual property rights, as well as any and all moral rights, rights of privacy, publicity and similar rights of any type under the laws or regulations of any governmental, regulatory, or judicial authority, foreign or domestic. You retain all of your ownership rights in and to your User Submissions. 8.3. Licence to User Submissions. By submitting the User Submissions to ProWorld.ai, you hereby grant ProWorld.ai a worldwide, irrevocable, non-exclusive, royalty-free, perpetual, sublicensable and transferable licence to use, reproduce, distribute, prepare derivative works of, display, and perform the User Submissions in connection with the Site and ProWorld.ai’s business, including without limitation for publishing and redistributing part or all of your User Submissions (and derivative works thereof) in any media formats and through any media channels, and you hereby waive any moral rights in your User Submissions, to the extent permitted by law. You also hereby grant each user of the Site or other viewer or user of the User Submission a non-exclusive right to use, reproduce, distribute, prepare derivative works of, display and perform such User Submissions, all in accordance with these Terms. 8.4. Exposure to User Submissions. You understand and acknowledge that when accessing and using the Site: (i) you will be exposed to User Submissions from a variety of sources, and that ProWorld.ai is not responsible for the accuracy, usefulness, safety, or Intellectual Property Rights of, or relating to, such User Submissions; and (ii) you may be exposed to User Submissions that are inaccurate, offensive, or otherwise objectionable. You hereby waive any legal or equitable rights or remedies you may have against ProWorld.ai with respect to User Submissions. 9.Intellectual Property Rights. 9.1. Site, Platform and Applications. The Platform, Site and the Applications, including all Content contained or displayed on the Site (excluding User Submissions), Applications or Platform, are the property of ProWorld.ai and may be protected by applicable copyright or other intellectual property laws and treaties. Title and full, exclusive ownership rights in the Site, Platform and Applications (and all parts of either, including the Content), and all reproductions, corrections, modifications, enhancements and improvements, and all related patent rights, copyrights, trade secrets, trademarks, service marks, related goodwill, including data related to your usage of the Site (excluding User Submissions), Applications and Platform, are ProWorld.ai’s intellectual property, and any rights therein not explicitly granted to you hereunder, are reserved to and shall remain solely and exclusively proprietary to ProWorld.ai (or its third-party providers). “ProWorld.ai”, the ProWorld.ai logo, and other marks are Marks of ProWorld.ai or its affiliates. All other trademarks and logos used on the Site, Applications or Platform are the trademarks, Platform marks, or logos of their respective owners. We reserve all rights not expressly granted in and to the Platform, Applications, Site and the Content. 9.2. Feedback. It is anticipated that you, as an Authorised User or a Site visitor, may provide suggestions, comments or other feedback to the ProWorld.ai Platform and/or the Site (“Feedback”). Feedback shall be deemed the sole property of ProWorld.ai. Without derogating from the above, ProWorld.ai will be free to adopt such Feedback for any of its products or Platforms, use it in any other manner, disclose, reproduce, licence or otherwise distribute and exploit the Feedback provided to it as it sees fit, entirely without obligation or restriction of any kind on account of intellectual property rights or otherwise. You and your Organisation hereby waive any right to the Feedback, including but limited to, moral rights and any right for royalties or any other consideration. Without derogating from the above, you hereby grant us a worldwide, irrevocable, non-exclusive, royalty-free, perpetual, sublicensable and transferable licence to use, reproduce, distribute, prepare derivative works of, display, and perform any information and/or content that you post, disclose, publish or otherwise make available in the course of ProWorld.ai’s webinars, customer forums/blogs, community forums/blogs or any other similar event or venue, including without limitation for publishing and redistributing part or all of such information and/or content (and derivative works thereof) in any media formats and through any media channels, and you hereby waive any moral rights in such information and/or content, to the extent permitted by law. 10. Privacy Policy. You acknowledge and agree that we will use any personal information that we may collect or obtain in connection with the Site and/or the Platform in accordance with our Privacy Policy available at https://www.ProWorld.ai/privacy-policy (“Privacy Policy”). 11.Trial Subscription. Once you have created an Account and in certain jurisdictions (which may vary from time to time), we offer a free, no-obligation trial subscription to access and use a version of the Platform, comprised of a limited set of features, functionalities and data, in accordance with and subject to the Terms (“Trial Subscription”). The Trial Subscription, if any, shall commence on the first date following the creation of your Account that you commence access or use of, as applicable, the Platform and will conclude at the expiration of the subscription period specified in the relevant subscription page (or, if no such period is specified, then at the expiration of a period of twenty-four (24) hours), or sooner if: (i) you upgrade your subscription by beginning to pay the applicable Fees for accessing the Platform in accordance with Section 14 below, or (ii) your use of the Platform is terminated in accordance with these Terms. You acknowledge and agree that these Terms are applicable and binding upon you during the Trial Subscription period and that ProWorld.ai: (i) does not make any representations, warranties, undertakings or commitments in connection with the Platform during the Trial Subscription period; and (ii) may contact you by phone to provide to you, and/or send to you, subject to your opting out, communications and other notices about the Platform to your email address or phone number. We reserve the right to modify, cancel and/or limit this Trial Subscription offer at any time. At any time and without notice, ProWorld.ai reserves the right to (i) modify the duration and terms of the Trial Subscription, or (ii) cancel the Trial Subscription. 12.Subscription Term, Renewal and Termination. 12.1. Monthly Subscription Term. If, during or following the expiration of a Trial Subscription, you choose to purchase a Subscription for a longer period as may be offered by us, the term of your Subscription shall commence upon our confirmation of your payment of the Fees in accordance with the payment instructions on the Site, at which time you will be provided access to the Platform with the same features, and the term of your Subscription shall continue on a month-to-month basis (or other basis as may be specified in our offer from time to time) until cancelled by either party on fourteen (14) days written notice, or as otherwise terminated or suspended in accordance with these Terms. 12.2. Annual Subscription Term. If, during or following the expiration of a Trial Subscription, you choose to purchase an annual Subscription, the term of your Subscription shall commence upon our confirmation of your payment of the Fees in accordance with the payment instructions on the Site, at which time you will be provided access to the Platform with the same features, and the term of your Subscription shall continue for a period of twelve (12) months (the “Initial Term”). Thereafter, your Subscription shall be extended for one or more additional periods of twelve (12) months each, unless either party notifies the other party thirty (30) days prior to the expiration of the then-current term that it does not wish to renew the Subscription. Each 12-month Initial Term and renewal term is referred to herein as a “Term”. 12.3. Termination by ProWorld.ai. ProWorld.ai may terminate your Subscription to the Platform and/or Applications at any time and without prior written notice in any case where it believes that you or your Organisation have breached these Terms. Upon such termination, you shall cease all use of the ProWorld.ai Platforms and/or Applications. 12.4. Termination by you. You may terminate your Subscription to the Platform by cancelling your Account through the tools that we make available within the Platform or by sending a cancellation request to us at support@ProWorld.ai, in which case we will use commercially reasonable efforts to respond within a reasonable time. Payment obligations are non-cancelable and Fees paid are non-refundable. 12.5. Objection. If you object to any term or condition of these Terms, or any subsequent modifications thereto, or become dissatisfied with the Site, Platform or Applications in any way, your only recourse is to immediately discontinue use of the Site, Platform or Applications (and cancel your Subscription). 12.6. Effect of Termination of Platform. Upon termination of your Subscription to the Platform, your Account and your Organisation’s Account and all licences granted by ProWorld.ai to you and your Organisation under these Terms with respect to the Platform shall be terminated and you and your Organisation will lose all access to the Platform or Applications. We shall not be liable to you or your Organisation or any third party for termination of your use of or access to the Site, Platform or Applications, or any portion thereof. This Section 12.6 and Sections 6 (Restrictions), 8 (User Submissions), 9 (Intellectual Property Rights), 10 (Privacy Policy), 15 (Warranty Disclaimer), 16 (Limitation of Liability), 17 (Indemnification), 18 (Disclosure), 23 (Governing Law and Disputes) and 25 (General), as well as any other provision which is intended to survive termination of the Terms or your Subscription to the Platform, shall survive termination of these Terms and your Subscription to the Platform. 13.Suspension. If we believe, in our sole discretion, that you are using the Platform in a manner that may cause harm to us or any third party, or which is in breach of these Terms, then we may, without derogating from our right to terminate your Subscription as specified in these Terms, suspend or terminate your User Account or your access to and use of the Platform, or parts thereof. 14.Fees. If, during or following the expiration of the Trial Subscription, you choose to purchase a Subscription, the fees will be specified at Check-out Page (the “Fees”) and must be paid in advance in accordance with the payment instructions set forth on the Site. If you are invoiced for purchase of the Subscription by us (or any of our group companies), full payment of the Fees must be received within thirty (30) days from the invoice date in accordance with the payment instructions and the currency set forth in the invoice. Fees are stated exclusive of any taxes, levies, customs fees, duties, or similar governmental assessments of any nature, including value-added, sales, use or withholding taxes, assessable by any jurisdiction (collectively, “Taxes”). You will be responsible for paying all Taxes associated with your purchases, except for taxes assessed against us directly by a local tax authority based on our net income. Should any payment for the Subscription be subject to withholding tax by any government, you will be responsible for such taxes and will reimburse us to the extent we are required to pay any such withholding taxes. 15.Warranty Disclaimer. 15.1.The Site, Platform and Applications are provided on an “as is” and “as available” basis, and without warranties of any kind either express or implied. You assume all responsibility for accessing and using the Site and Platform and for the selection of the Platform to achieve your intended results. ProWorld.ai HEREBY DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION, IMPLIED WARRANTIES OF MERCHANTABILITY, TITLE, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. 15.2.THE DATA CONTAINED ON THE SITE, PLATFORM AND APPLICATIONS IS BASED ON INFORMATION AND CONTENT OBTAINED BY ProWorld.ai FROM THIRD PARTIES, INCLUDING ESTIMATIONS AND EXTRAPOLATIONS BASED ON SUCH DATA. ProWorld.ai, ITS AFFILIATES AND THIRD-PARTY PROVIDERS SHALL NOT BE HELD RESPONSIBLE OR LIABLE FOR THE ACCURACY OF THE PLATFORM DATA OR ANY OMISSIONS OF DATA IN OR FROM THE SITE, PLATFORM AND APPLICATIONS. ProWorld.ai, ITS AFFILIATES AND THIRD-PARTY PROVIDERS SHALL HAVE NO RESPONSIBILITY OR LIABILITY FOR ANY BUSINESS CONDUCTED, DECISIONS MADE, OR ANY OTHER ACTION OR INACTION BY YOU OR YOUR ORGANISATION AND ITS AFFILIATES, CUSTOMERS, PARTNERS OR PARTIES WITH WHOM YOU DO BUSINESS, WHETHER OR NOT BASED IN WHOLE OR IN PART ON THE SITE, PLATFORM OR APPLICATIONS OR ANY DATA ACCESSED THEREFROM BY YOU OR YOUR ORGANISATION. 15.3.ProWorld.ai DOES NOT WARRANT THAT THE SITE, PLATFORM AND APPLICATIONS OR ACCESS TO AND USE OF THE SITE, PLATFORM AND APPLICATIONS WILL BE UNINTERRUPTED OR ERROR-FREE, THAT DEFECTS WILL BE CORRECTED, OR THAT THE SITE OR PLATFORM IS FREE FROM VIRUSES OR OTHER HARMFUL CODE. 15.4.ProWorld.ai OFFERS NO WARRANTY REGARDING THE RELIABILITY OF THE PERFORMANCE OF THE PLATFORM OR APPLICATIONS, INCLUDING WITHOUT LIMITATION ANY WARRANTY THAT THE PLATFORM OR APPLICATIONS, INCLUDING ANY ANTI-VIRUS OR ANTI-SPAM FEATURES, WILL DETECT, BLOCK OR PREVENT VIRUSES, SPAM OR OTHER HARMFUL OR UNWANTED CODE OR INTRUSIONS. 15.5.YOU AGREE THAT WE WILL NOT BE HELD RESPONSIBLE FOR ANY CONSEQUENCES THAT MAY RESULT FROM TECHNICAL PROBLEMS INCLUDING, WITHOUT LIMITATION, IN CONNECTION WITH THE INTERNET (SUCH AS SLOW CONNECTIONS, TRAFFIC CONGESTION OR OVERLOAD OF OUR OR OTHER SERVERS) OR ANY TELECOMMUNICATIONS OR INTERNET PROVIDERS. 15.6.Applicable law may not allow the exclusion of certain warranties, so to that extent such exclusions may not apply. 16.Limitation of Liability. NOTWITHSTANDING ANYTHING TO THE CONTRARY IN THESE TERMS AND TO THE FULLEST EXTENT PERMISSIBLE BY LAW: 16.1.IN NO EVENT WILL ProWorld.ai, ITS AFFILIATES AND THIRD-PARTY PROVIDERS, BE LIABLE UNDER, OR OTHERWISE IN CONNECTION WITH, THESE TERMS FOR: (A) ANY DIRECT, INDIRECT, EXEMPLARY, SPECIAL, CONSEQUENTIAL, INCIDENTAL OR PUNITIVE DAMAGES; (B) ANY LOSS OF PROFITS, BUSINESS, OR ANTICIPATED SAVINGS; (C) ANY LOSS OF, OR DAMAGE TO DATA, REPUTATION, REVENUE OR GOODWILL; AND/OR (D) THE COST OF PROCURING ANY SUBSTITUTE GOODS OR PLATFORMS. 16.2.IN NO EVENT SHALL THE AGGREGATE LIABILITY OF ProWorld.ai, ITS AFFILIATES OR ITS THIRD-PARTY PROVIDERS, UNDER, OR OTHERWISE IN CONNECTION WITH, THESE TERMS (INCLUDING THE SITE AND THE PLATFORM), EXCEED THE TOTAL AMOUNT OF FEES ACTUALLY PAID BY YOU (IF ANY) IN THE TWO (2) MONTHS IMMEDIATELY PRIOR TO THE EVENT GIVING RISE TO SUCH LIABILITY. 16.3.THE FOREGOING EXCLUSIONS AND LIMITATIONS OF LIABILITY SET FORTH IN THIS SECTION 16 SHALL APPLY: (A) EVEN IF ProWorld.ai, ITS AFFILIATES OR THIRD-PARTY PROVIDERS, HAVE BEEN ADVISED, OR SHOULD HAVE BEEN AWARE, OF THE POSSIBILITY OF LOSSES OR DAMAGES; (B) EVEN IF ANY REMEDY IN THESE TERMS FAILS OF ITS ESSENTIAL PURPOSE; AND (C) REGARDLESS OF THE THEORY OR BASIS OF LIABILITY (SUCH AS, BUT NOT LIMITED TO, BREACH OF CONTRACT OR TORT). 16.4.NO ACTION, REGARDLESS OF FORM, MAY BE BROUGHT BY YOU AFTER THE EARLIER OF (A) 12 MONTHS AFTER THE DATE ON WHICH YOU BECOME AWARE THAT A CAUSE OF ACTION HAS ARISEN, OR (B) THE PERIOD SET FORTH UNDER THE APPLICABLE STATUTE OF LIMITATIONS. 17.Indemnification.You shall defend, indemnify, and hold ProWorld.ai harmless from and against any and all damages assessed against ProWorld.ai (including reasonable attorneys’ fees) arising from a third party claim based on any business conducted, decisions made, or other action or failure to act by you, your Organisation or any of its affiliates, customers, partners or parties with whom you or your Organisation does business, whether or not based in whole or in part on the Site, Platform or Applications or any data accessed therefrom by you or your Organisation; provided: (a) ProWorld.ai notifies you promptly in writing of any such claim and gives you authority, information, and assistance in the defence of such claim; and (b) ProWorld.ai does not make any admissions in response to any such claim without your consent. 18.Disclosure. Subject to our Privacy Policy, we reserve the right to access, read, preserve, and disclose any information that we obtain in connection with the Platform and/or the Site as we reasonably believe necessary to: (i) satisfy any applicable law, regulation, legal process, subpoena or governmental request, (ii) enforce these Terms, including to investigate potential violations hereof, (iii) detect, prevent, or otherwise address fraud, security or technical issues, (iv) maintain, support, enhance and improve our services, (v) respond to your support requests, and/or (vi) protect the rights, property or safety of ProWorld.ai, its users and/or the public. 19.Third-Party Software. Portions of the software upon which the Platform is based may include third party open source software that is subject to third party terms and conditions (“Third Party Terms”). If there is a conflict between any Third Party Terms and these Terms, then the Third Party Terms shall prevail but solely in connection with the related third party open-source software. Notwithstanding anything to the contrary, ProWorld.ai makes no warranty or indemnity hereunder with respect to any third party open-source software. 20.Assignment. These Terms, and any rights granted hereunder, may not be transferred or assigned by you but may be assigned by ProWorld.ai without restriction. 21.Customer Reference. You acknowledge and accept that ProWorld.ai has the right to use your name and logo and the name and logo of your Organisation to identify you as a customer of ProWorld.ai or user of the Platform, on ProWorld.ai’s website, marketing materials or otherwise by announcements on social media or otherwise. 22.Modifications. We reserve the right, at our discretion, to change these Terms at any time. Such change will be effective ten (10) days following our sending a notice thereof to you or posting the revised Terms on the Site, and your continued use of the Site and/or Platform thereafter means that you accept those changes. 23.Governing Law and Disputes. 23.1.These Terms and any disputes between you and ProWorld.ai shall be governed by Indian laws, without reference to its conflict of laws rules. 23.2.The exclusive jurisdiction and venue for all disputes between you (and your Organisation) and ProWorld.ai shall be the courts located in New Delhi, and each party hereby irrevocably consents to the jurisdiction of such courts. Application of the United Nations Convention on Contracts for the International Sale of Goods and the Uniform Computer Information Transaction Act are excluded from these Terms. Notwithstanding the foregoing, ProWorld.ai reserves the right to seek injunctive relief in any court in any jurisdiction. 24.Copyright Policy. 24.1. It is the policy of ProWorld.ai to respect the legitimate rights of copyright owners. ProWorld.ai has designated an agent (specified below) to receive notifications of claimed copyright infringement on its sites. Please be advised that we enforce a policy that provides for the termination in appropriate circumstances of subscribers who are repeat infringers.If you believe that your work has been copied in a way that constitutes copyright infringement, please provide our Copyright Agent with the following information: 1) An electronic or physical signature of the person authorised to act on behalf of the owner of the copyright; 2) a description of the copyrighted work that you claim has been infringed; 3) a description of where the material that you claim is infringing is located on our Site, with enough detail that we may find it on our Site; providing URLs in the body of an email is the best way to help us locate content quickly; 4) your address, telephone number, and email address; 5) a statement by you that you have a good faith belief that the disputed use is not authorised by the copyright owner, its agent, or the law; and 6) a statement by you, made under penalty of perjury, that the above information in your notice is accurate and that you are the copyright owner or authorised to act on the copyright owner’s behalf. ProWorld.ai’s agent for notice of claims of copyright infringement can be reached as follows: Legal Department ProWorld.ai 4, Plumage Crescent, Spring Farm New South Wales 2570, Australia support@proworld.ai Please also note that any person who knowingly materially misrepresents that material or activity is infringing may be subject to liability. 24.General. We reserve the right to discontinue or modify any aspect of the Site or Platform at any time. Section headings in these Terms are provided for convenience only and have no substantive effect on construction. Except for your obligation to pay ProWorld.ai, neiProWorld.aiarty shall be liable for any failure to perform due to causes beyond its reasonable control. Nothing herein shall be construed to create any employment relationship, partnership, joint venture or agency relationship or to authorise any party to enter into any commitment or agreement binding on the other party. If any provision of these Terms is held to be unenforceable, these Terms shall be construed without such provision. The failure by a party to exercise any right hereunder shall not operate as a waiver of such party’s right to exercise such right or any other right in the future. No waiver of any term of these Terms shall be deemed a further or continuing waiver of such term or any other term. These Terms, and the Privacy Policy, represent the complete agreement concerning the Platform and the Site between you and ProWorld.ai and ProWorld.aiede all prior agreements and representations related to the subject matter hereof. 25.If you have any questions or comments regarding these Terms or our Privacy Policy, please feel free to contact us by e-mail at support@proworld.ai